Preston North End FC 01 / 13

Your inbox doesn't take weekends off. Neither do your competitors.

  • 127 season ticket holders haven't renewed - deadline in 2 weeks
  • Fan emails pile up every weekend (47 unread)
  • Local businesses asking about sponsorship - no time to follow up
  • Blackburn Rovers, Burnley, Bolton Wanderers have bigger marketing teams
  • Half-season tickets launched but nobody knows about it
There's a better way →
PNE Notifications
📅
Urgent
Season Ticket Renewal Deadline
14 days remaining
✉️
Email • 47 unread
RE: Can I still get half season tickets?
Fan inbox overflow
💬
WhatsApp • 12 messages
Is there parking for wheelchair users?
Unanswered enquiries
📊
Excel
STH_Renewals_FINAL_v4_UPDATED.xlsx
Last modified: 3 weeks ago
🏟️
Next Home Match
Preston vs Sheffield Wednesday
Saturday 3pm · Deepdale
Preston North End FC 02 / 13
FanatIQ

Who We Are

The Team Behind FanatIQ

75+ years of combined experience in sports technology, CRM, and fan engagement

Our Story

20+ years in sports CRM — we were there when this industry was born.

We've worked through every generation of fan engagement, from SQL databases and spreadsheets to where we are now.

We built FanatIQ because we kept seeing the same problem: clubs know what they should be doing, they just don't have the capacity to do it.

FanatIQ is an AI-powered fan engagement platform that gives your team six AI specialists working 24/7 alongside your existing staff.

We don't replace your people. We give them superpowers.

Pete Oliver
Pete Oliver
Commercial & Strategy Lead
  • Built and exited Green 4 — CRM & ticketing for sports and leisure
  • 30+ years software leadership, sold 350-person ERP/CRM business
  • Founded Digital Tealeaves, established Axess AG in the UK
  • Full engagement lifecycle: ticketing, CRM, access control, data
Lee Jamison
Lee Jamison
Business Development & Partnerships
  • Founded Scout7 — pioneer of recruitment SaaS in professional football
  • Proven track record building sports technology businesses
  • NED at TouchlineTech (grassroots fan engagement)
  • Extensive network across football and sports technology
Seth Ward
Seth Ward
Technical & AI Lead
  • Co-founded Scout7 — built the prototype, grew the tech team
  • 30 years as a tech entrepreneur
  • Building AI solutions since 2017
  • Leads FanatIQ platform architecture and AI orchestration
See it in action →
Preston North End FC 03 / 13

Already Delivering Results

Not a concept. Not a pilot. Already working.

✓

MK Dons — Live Now

Scout is actively working for League Two's commercial team

🎯
2,500 → 12,000
Local businesses identified from existing database
👥
1,000/month
Businesses contacted — more than any team could handle manually
📈
Multiple daily
Qualified leads with summaries & recommendations for follow-up
⚡
Continuous
Split testing & refinement based on actual responses

⚡ System learns and improves with every campaign cycle

Every campaign is split tested and continuously refined based on actual responses. The commercial team receives qualified leads with summaries and recommendations — ready to follow up, not buried in spreadsheets.

FanatIQ is built on 18 months of proven AI delivery across multiple industries, fine-tuned specifically for sports. This isn't theory — it's working right now.

See how it works →
Preston North End FC 04 / 13

Meet your AI team.

Six specialists working 24/7 — five for fan engagement and revenue, plus Sophia for social media.

Steward
Steward
Fan & Business Concierge
Customer-facing
  • Answers questions, books tickets 24/7
  • Handles sponsor enquiries
  • Serves fans AND businesses
Scout
Scout
Fan & Business Intelligence
Internal team
  • Analyzes ticketing and merch data
  • Identifies at-risk fans
  • Spots revenue opportunities
Coach
Coach
Campaign Strategist
Internal team
  • Designs campaigns that fill seats
  • Creates A/B tests
  • Plans messaging strategy
Striker
Striker
Campaign Executor
Internal team
  • Sends campaigns fast
  • Tracks every penny
  • Handles multi-channel delivery
Keeper
Keeper
Results Analyst
Internal team
  • Measures campaign ROI
  • Picks winning variants
  • Recommends next moves
Sophia
Sophia
Social Media Specialist
Powered by Squidgy
  • Speeds up social content creation
  • Creates platform-optimised posts
  • Queues weekly content schedule

How they work together

Steward captures → Scout analyzes → Coach strategizes → Striker executes → Keeper measures → feeds back to Scout ↺

Then the insights feed back to Scout, creating a continuous improvement loop.

Fans reach Steward via:

  • Website Chat
  • WhatsApp
  • SMS
  • Email
  • Twitter DM
  • Facebook Messenger

24/7, any channel they prefer

Businesses reach Steward via:

  • Website Chat
  • WhatsApp
  • Email
  • LinkedIn

Sponsor enquiries handled instantly

Your team works via:

  • FanatIQ App
  • Slack
  • Microsoft Teams
  • WhatsApp
See them in action →
Preston North End FC 05 / 13

Steward — Your 24/7 Fan Concierge

Handling fan inquiries, booking tickets, capturing revenue — all while you sleep

https://pnefc.net
PNE
Preston North End FCThe Lilywhites — Championship Football

Welcome to Deepdale — home of Preston North End.

Buy tickets, check fixtures, find out about hospitality and sponsorship opportunities.

Buy Tickets Hospitality

💬 Before

Fan's question sits in someone's inbox over the weekend.

⚡ After

Steward answers with pricing and availability — at 10pm on a Friday.

Steward Steward | Fan Concierge
Hi, are half season tickets still available? Just seen you beat Sheffield Wednesday, thinking of coming more regularly 10:14 PM
Preston North End FC 06 / 13

Scout — Understanding Your Fans

AI-powered fan intelligence that spots opportunities and risks

app.fanatiq.ai/scout
AI Team
StewardSteward
ScoutScout
CoachCoach
StrikerStriker
KeeperKeeper
Scout

AI Team Chat

Scout — Fan Intelligence

Preston North End FC 07 / 13

Coach — Campaign Strategy

AI-powered campaign ideas that drive revenue and retention

app.fanatiq.ai/coach
AI Team
StewardSteward
ScoutScout
CoachCoach
StrikerStriker
KeeperKeeper
Coach

AI Team Chat

Coach — Campaign Strategy

Preston North End FC 08 / 13

Striker — Campaign Execution

AI-powered message drafting and delivery management

app.fanatiq.ai/striker
AI Team
StewardSteward
ScoutScout
CoachCoach
StrikerStriker
KeeperKeeper
Striker

AI Team Chat

Striker — Campaign Execution

Preston North End FC 09 / 13
⏱️

48 Hours Later...

Campaign results are in. Keeper has analyzed everything.

Keeper

Keeper — Results Analysis

AI-powered campaign performance and optimization

Keeper analyzes every campaign automatically.

Tracks opens, clicks, conversions, and revenue in real-time. Identifies winning variants and optimization opportunities.

Actionable recommendations, not just data.

Keeper doesn't just report numbers — he tells you what to do next to maximize revenue and retention.

See the results →
Preston North End FC 10 / 13

Keeper — Results Analysis

AI-powered campaign performance and optimization

Variant A — Value Focus
Open Rate32%
Click Rate11%
Conversions5
Revenue Generated£1,925
Variant B — Family Focus WINNER
Open Rate41% ↑28%
Click Rate18% ↑64%
Conversions12 ↑140%
Revenue Generated£4,620
🏆 Winner — 140% better conversion rate

Keeper's Recommendation

Roll out Variant B to the remaining 124 at-risk families immediately.

15–18
Expected Conversions
£5,775–£6,930
Potential Revenue
£62
Campaign Cost
Keeper

AI Team Chat

Keeper — Performance Analysis

Keeper analyzes every campaign automatically.

Tracks opens, clicks, conversions, and revenue in real-time.

Actionable recommendations, not just data.

Keeper doesn't just report numbers — he tells you what to do next to maximize revenue and retention.

Preston North End FC 11 / 13

Your content sorted too.

Meet Sophia — she handles your social media automatically

Sophia
Sophia ChatSocial Media Specialist
Sophia, we just beat Blackburn Rovers 2-1. Can you sort the socials?

📱 Sophia speeds up social content creation

She pulls from match results, your fixture list, and club imagery to help create platform-optimised content. Each platform gets tailored posts (not just copy-paste). She helps queue a full week of content, not just reactive match posts. Your comms team approves everything before it goes live.

Powered by Squidgy
PNE
Preston North End
📍 Deepdale, Preston
2–1 FULL TIME
Preston North End vs Blackburn Rovers
WHAT A WIN! 💪⚽ Three massive points against Blackburn Rovers.
@prestonnorthend
#PrestonNorthEnd #Championship
2 hours ago ❤️ 1.2K 💬 84
PNE
Preston North End
2 hours ago
Another fantastic three points! Goals from [Player 1] and [Player 2] seal the win. Man of the match: [Player 3]. 👏
🎥 Watch the highlights: [link]
🎟️ Next home: Sheffield Wednesday — Book now!

Full Time at Deepdale: Preston North End 2–1 Blackburn Rovers

👍 342💬 28↗️ 15
PNE
Preston North End FC
2 hours ago
Great result for Preston North End tonight — 2-1 victory over Blackburn Rovers in front of another strong crowd at Deepdale. Continued momentum in the Championship and excellent support from our partners. 🤝⚽
#SportsBusiness #Championship #MatchdayExcellence
👍 89💬 12
Continue to platform overview →
Preston North End FC 12 / 13

One team. Every touchpoint. Complete visibility.

Your AI team working together to deliver exceptional fan experiences and measurable results

app.fanatiq.ai/dashboard/pne
AI Team
Steward
Steward
47 conversations today
Scout
Scout
3 new insights
Coach
Coach
2 campaigns planning
Striker
Striker
1 campaign live
Keeper
Keeper
Reporting ready
Sophia
Sophia
5 posts queued
847
Visitor conversations handled by Steward
312
Bookings captured after hours
£18,420
Revenue from campaigns
4 hrs/day
Staff time saved

Connected to:

  • Ticketmaster
  • Stripe
  • Mailchimp
  • Salesforce
  • Hubspot

Visitors reach you via:

  • Web Chat
  • WhatsApp
  • SMS
  • Email
  • Facebook
  • Instagram

Your team works via:

  • FanatIQ App
  • Slack
  • Teams
  • WhatsApp

Coming Soon

🎓 Academy — Youth program specialist
🤝 Sponsor — B2B partnership AI
🛍️ Retail — Shop & merchandise AI
Ready to get started? →
FanatIQ

Demo created by FanatIQ

Preston North End FC 13 / 13

Ready to give your fans the experience they deserve?

While giving your staff their sanity back.

  • Fans get instant help, 24/7, in any channel
  • Marketing campaigns that save renewals and drive revenue
  • Clear ROI on every pound spent
  • No dashboards to learn, no software to master
  • Your AI team works while you sleep

Works with your existing systems

Ticketmaster Stripe Mailchimp Salesforce Hubspot

Pay for what you use

WhatsApp£0.05/msg
SMS£0.04/msg
Email£0.01/msg
Web chatUnlimited
Now onboarding Championship & League One clubs Limited spots for 2025/26 season
Book a Demo WhatsApp Us Watch again
FanatIQ

One team. Every touchpoint. Complete visibility.